RESERVATIONS
To ensure prompt and efficient service, please furnish us the following:
- Arrival/Departure dates
- Flight details
- Number of passengers/Rooming list
- Selected tour programs
- Name of preferred hotel or resort
Bookings must be finalized and paid on or before option date. All bookings once confirmed are subject to cancellation charges unless cancelled within the date specified for each booking.
PAYMENTS
Payment must be made in advance, in either cash, cheque or bank draft to be directly deposited to our bank accounts. All bank deposits should include an additional USD 10.00 per transaction to cover bank charges. Validated deposit slips should be sent to us for our reference.
Services will be confirmed upon receipt of payment.
CONCESSIONS
For a minimum of twenty (20) passengers, we shall extend complimentary accommodation, tours and transfers for one person (based on half twin) up to a maximum of four.
Children aged 2-11 years old, sharing room with two (2) adults without extra bed are free of charge and enjoy 50% on tours and transfers.
CANCELLATIONS
No cancellation charge will be collected unless charges have been levied by our suppliers.
REFUNDS
Refunds on unavailed services, less any cancellation charges incurred, will be made.
LIABILITY
Southeast Travel acts only in the capacity of an agent for the suppliers in the transportation and other services specified.
Southeast Travel shall not be liable for any personal injury, property damage, accident, delay, inconvenience, change in the itinerary or other irregularities which may occur due to:
- Wrongful, negligent or arbitrary acts or omissions on the part of the suppliers, their employees or others not under the control of the company.
- Defects or failures of any conveyance, equipment or instrumentality under the control of suppliers.
- Acts of God, fire, acts of government or other authorities, wars, civil disturbances, riots, strikes, thefts, pilferage, epidemics, quarantines, or dangers incident to the sea, land, and air.
IMPORTANT NOTICE
Rates, tours and programs are based on the situation prevailing at the time of printing this tariff and are subject to confirmation.
ITINERARY VARIATIONS
Southeast constantly strives to improve tour itineraries and features. If such improvement can be made or if unforeseen circumstances beyond our control make changes necessary, we reserve the right to vary itineraries and to substitute hotels.
